Onboarding

Role Guide

  1. 01

    Shelter Operator

    Shelter Operator owns safe placement and handover quality

    Shelter workflows should manage placement readiness, safe intake, and the practical movement of a survivor into safer accommodation.

    Placement statusHandover notesReadiness and capacity
  2. 02

    What enters your queue

    Shelter receives placement-relevant assignments

    Shelter should not be the intake owner for most cases, but it should be a strong downstream workstream once safety housing is needed.

    Immediate housing needSafe relocationPlacement continuation
  3. 03

    Your handoff role

    Placement changes often trigger other support actions

    A placement event can create legal, medical, or NGO follow-up needs, and the platform should let shelter teams route those cleanly.

    Feed back to coordinatorDispatch when new needs emergeClose placement separately
    Open Shelter Dashboard