Onboarding
Platform Tour
- 01
Platform Overview
Usalama Voice connects emergency action, reporting, learning, and response coordination
The platform is designed to support survivors, communities, and operational teams without collapsing everything into one generic workspace.
Emergency actions for urgent situationsProtected case workflows for trusted respondersPublic-facing education and transparency layers - 02
Mwananchi Portal
Public trust and awareness live in the open layer
Mwananchi Portal is the public-facing side of the ecosystem. It should explain patterns, resources, and public-interest information without exposing survivor-sensitive operations.
Open anonymized trendsCommunity-facing safety informationTransparency without operational exposureOpen Mwananchi Portal - 03
Uwazi Analytics
Operational teams coordinate inside a protected analytics workspace
Uwazi Analytics is where authorized teams review incidents, move cases, monitor outcomes, and coordinate support across roles.
Case and incident monitoringRole-based dashboardsCross-role operational visibilityOpen Uwazi Analytics - 04
Learning Hub
Learning is a first-class product surface, not a side page
The Learning Hub exists for immediate action, safety planning, legal understanding, medical guidance, and survivor-support education.
Action-first learning modulesRights, safety, and recovery guidanceUseful to both survivors and alliesOpen Learning Hub - 05
Roles
Each role works on the same case from a different responsibility lens
Survivor, NGO, Police, Counselor, Legal Aid, Medical Provider, and Shelter Operator views should feel distinct because their obligations are different.
Not everyone should see the same dataNot everyone should control dispatch and closureOperational design should mirror real-world handoffsSee role overview
See It From Your Role
Each role works the same case from a different responsibility. Open the guide that matches how you will use Usalama Voice.