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Onboarding
Role Guide
- 01
Legal Aid
Legal Aid owns legal movement and justice support
Legal Aid should receive work that requires rights protection, court preparation, documentation, and justice-system navigation.
Claim legal casesTrack hearings and filingsDocument legal milestones - 02
What enters your queue
Legal work is usually dispatched, not self-originated
Legal Aid commonly receives cases from NGO, Police, or Medical Provider workflows after triage reveals a legal pathway.
Rights guidanceCourt supportProtective legal action - 03
Your handoff role
Legal findings can trigger other support roles
A legal review can surface unmet medical, shelter, or police needs. Legal should be able to dispatch onward without becoming overall coordinator.
Dispatch onwardClose legal work separatelyDo not imply full case closureOpen Legal Aid Dashboard